Shipping Policy

At Velour Aroma, we are committed to providing you with a seamless shopping experience, including prompt processing and reliable delivery. Please take a moment to review our shipping policy:

 

Order Processing Time: Orders are typically processed within 1-2 business days of receipt. Our team works diligently to ensure that your items are carefully packaged and dispatched in a timely manner.

 

Shipping Costs: Shipping charges for domestic orders are calculated during the checkout process and are contingent upon the weight of the items selected. This cost is applied per order. Please note that this shipping rate applies to standard shipping services.

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Domestic Shipping: As of now, Velour Aroma exclusively offers domestic shipping solutions. We aim to deliver your orders promptly within the United States. Rest assured, we are actively exploring options to extend our services globally and look forward to offering international shipping solutions in the near future.

Tracking Information: Once your order is placed and processed, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment and estimate the delivery date.

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Delivery Time: The delivery timeframe for your order may vary based on your location and the selected shipping method. Standard shipping generally takes between 5-7 business days. Please refer to your tracking information for real-time updates on your package's journey.

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Shipping Partners: Velour Aroma collaborates with trusted shipping partners to ensure the secure and timely delivery of your orders. While we strive to meet estimated delivery times, unforeseen circumstances may cause delays. We appreciate your understanding in such situations.

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Contact Us: If you have any questions or concerns regarding your order or our shipping policy, please feel free to reach out to our customer service team at velouraromaco@gmail.com. We are here to assist you!

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Velour Aroma appreciates your business, and we hope our products bring joy and relaxation to your space. Thank you for choosing Velour Aroma!