Terms & Conditions

Our T&C document covers a range of important topics, including but not limited to: your eligibility to use our website, payment and pricing, shipping and delivery, returns and exchanges, intellectual property, and privacy policy. By agreeing to our T&C, you acknowledge that you have read and understood this document and the following terms agree to be bound by its terms:

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1. Acceptance of Terms:

   • Kindly be advised that it is your responsibility to thoroughly review these terms of use. We retain the right, at any given time, to modify, alter, or update these terms of use. Your continued use of this website subsequent to such modifications implies your consent to be bound by the altered or updated terms of use. Should you, at any point, find these terms of use unacceptable or if you do not agree with them, we kindly request that you refrain from using this website.

   • For any inquiries or concerns regarding our terms of use, please do not hesitate to reach out to us at velouraromaco@gmail.com. Your understanding and cooperation are greatly appreciated.

2. Product Information:

   • Velour Aroma makes every effort to provide accurate and up-to-date information regarding our products. However, we do not warrant the completeness or accuracy of product descriptions, colors, or images.

   • Velour Aroma retains the right to rectify any errors or omissions and to modify or update information at our discretion and without prior notice.

3. Pricing and Payment:

   • All prices on our website are in American dollars and are subject to change without notice. Payment is accepted through credit or debit. Velour Aroma reserves the right to refuse or cancel any order at our discretion.

4. Order Processing and Shipping:

   • Orders are processed and shipped in accordance with our Shipping Policy. Velour Aroma is not responsible for delays in shipping caused by third-party carriers.

5. Returns and Refunds:

   • Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds. Customers are responsible for return shipping costs.

6. Intellectual Property:

   • The content on this website, including text, images, logos, and trademarks, is the intellectual property of Velour Aroma and is protected by copyright laws. Unauthorized use is strictly prohibited.

7. Privacy Policy:

   • Our privacy practices are outlined in our Privacy Policy By using this website, you consent to the collection, use, and disclosure of your information as described in our privacy policy.

8. Limitation of Liability:

   • Velour Aroma shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of, or inability to use, the website or our products.

   • In using this website, you acknowledge and agree to indemnify, defend, and absolve Velour Aroma, a California-based business operating under the name Velour Aroma Co., as well as our officers, shareholders, partners, attorneys, and employees, from any and all liability, loss, damages, claims, and expenses, including reasonable attorney’s fees. This commitment extends to any instances where your use of the website violates the terms of use or applicable laws.

9. Governing Law and Jurisdiction:

   • These terms and conditions are governed by and construed in accordance with the laws of our jurisdiction. Any disputes will be subject to the exclusive jurisdiction of the courts in our jurisdiction.

10. Changes to Terms:

    • Velour Aroma reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting to the website.

11. Contact Information:

    • For any inquiries or support, please contact us here.

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Thank you for choosing Velour Aroma. We appreciate your business and hope you enjoy our products responsibly.

 

Last Updated: March 08, 2024